{"id":905,"date":"2019-01-10T03:31:18","date_gmt":"2019-01-10T03:31:18","guid":{"rendered":"https:\/\/underwoodvacationgroup.com\/?page_id=905"},"modified":"2023-01-02T20:21:42","modified_gmt":"2023-01-02T20:21:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/underwoodvacationgroup.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ<\/span><\/h1>\n

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We can\u2019t wait to be the Host for your fantastic stay! We are ecstatic to provide a wonderful vacation home in the heart of a beautiful and local residential community, in what we consider the best vacation town on the South East Coast of Florida.\u00a0Please understand that you and Your Guests are the guests of the Host, and the residential community where the Property is located! Please respect the local community and Host by abiding by the following rules to ensure a comfortable and carefree stay.<\/p>\n

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Q: What is your cancellation policy?<\/h2>\n

If booking through AirBnb:<\/strong> <\/em>You may cancel within the first 48 hours of booking for a full refund. After that, if you cancel before 7 days of your reservation, you will receive a refund of 50% of your deposit. There will be no refund if cancellation is made within 7 days of your reservation.<\/p>\n

If booking through VRBO: <\/strong><\/em>You will receive a\u00a0100% refund if reservation is canceled at least 60 days before arrival date. You will receive a 50% refund if canceled at least 30 days before arrival date.<\/p>\n

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<\/h2>\n

Q: Do you allow pets?<\/h2>\n

Sorry, we do not allow pets at our properties. Please refer to our Big 10 Rules below for more details.<\/p>\n

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<\/h2>\n

Q: What happens if there is bad weather in the area?<\/h2>\n

We do not provide refunds due to issues beyond Host\u2019s control such as weather. We suggest consulting the local weather authorities prior to arrival.<\/p>\n

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The Big 10 Rules<\/h1>\n

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  1. There shall be NO PARTIES\/ EVENTS anywhere on the Property.<\/li>\n
  2. There shall be NO SMOKING, NO VAPING, NO ILLEGAL DRUG USE, and NO DRUG PARAPHERNALIA of any kind or substance in or on the Property, at anytime.<\/li>\n
  3. Guest shall return all Property access keys and\/or remotes (if any are applicable) upon completion of stay.<\/li>\n
  4. Guest shall make no changes to Property, including, but not limited to, moving or removing any furnishings.<\/li>\n
  5. Guest shall abide by the occupancy allowance of Property that is provided by Host, and must obtain consent from Host for additional visitors.<\/li>\n
  6. Guest understands that any property management staff (e.g. pool service providers, lawn care providers, etc.) are not affiliated with Host, and may not be willing to assist Guest with Property situations and\/or Guest\u2019s questions\/concerns. Please call Host for assistance, and we will do our best to help!<\/li>\n
  7. NO PETS. PERIOD. Guest must leave pets (and service animals) at their own home or at a pet care\/boarding facility. No pet(s) shall be allowed on Property without prior written authorization from Host.<\/li>\n
  8. Guest shall only attempt to enter Property during the time period reserved through booking site.<\/li>\n
  9. Host is authorized to pursue compensation for negligent or willful violations of this Agreement.<\/li>\n
  10. Guest shall assume responsibility for all contents on\/in the Property during Booking Period. Guests shall be responsible for any damage to any contents that occur during their stay.<\/li>\n<\/ol>\n

    [\/vc_column_text][vc_empty_space height=”120px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text]<\/p>\n

    [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”center” background_image=”1290″ background_image_as_pattern=”without_pattern” padding_top=”60px” padding_bottom=”60px” z_index=””][vc_column][vc_empty_space height=”120px”][vc_column_text] FAQ [\/vc_column_text][vc_empty_space height=”120px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_empty_space height=”60px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”center” background_image_as_pattern=”without_pattern” z_index=””][vc_column][vc_column_text] We can\u2019t wait to be the Host for your fantastic stay! We are…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"yoast_head":"\nUnderwood Vacation Group | Frequently Asked Questions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/underwoodvacationgroup.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Underwood Vacation Group | Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”center” background_image=”1290″ background_image_as_pattern=”without_pattern” padding_top=”60px” padding_bottom=”60px” z_index=””][vc_column][vc_empty_space height=”120px”][vc_column_text] FAQ [\/vc_column_text][vc_empty_space height=”120px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_empty_space height=”60px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”center” background_image_as_pattern=”without_pattern” z_index=””][vc_column][vc_column_text] We can\u2019t wait to be the Host for your fantastic stay! 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